Shipping policy

Everything you need to know about how and when your order ships.

Thank you for shopping with [My Store]. We are committed to providing you with an excellent shopping experience, including a smooth and efficient shipping process. Please read our Shipping Policy carefully to understand our practices and procedures.

1. Order Processing Time

  • Orders are processed within [X] business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive a notification when your order has shipped.

2. Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Estimated delivery times:
    • Standard Shipping: [2 to 8] business days
    • Express Shipping: [1 to 4] business days
  • Delivery times may vary depending on your location and shipping option selected.

3. Shipment Confirmation & Order Tracking

  • Once your order is shipped, you will receive a shipment confirmation email containing your tracking number(s).
  • The tracking number will be active within 5 hours.

4. Shipping Restrictions

  • We currently ship to [List countries or regions you serve].
  • We do not ship to P.O. boxes, APO/FPO addresses, or restricted areas.

5. Customs, Duties, and Taxes

[My Store] is not responsible for any customs fees, import duties, taxes, or other charges applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damaged, Lost, or Stolen Packages

[My Store] is not liable for packages lost, stolen, or damaged during transit. If you receive your order damaged, please contact the shipment carrier or our support team directly to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

7. Returns and Exchanges

For information about returns and exchanges, please refer to our Refund Policy.

8. Contact Information

If you have any questions or concerns about your order or our Shipping Policy, please contact us at:

Arosé

Email: aulia1590@hotmail.com

Address: unit 3/38 Hudson Street, Hurstville New South Wales 2220, Australia

 

We appreciate your business and strive to make your shopping experience seamless and enjoyable.